What is greenRush
greenRush is a cannabis delivery marketplace that quickly and reliably connects patients with local dispensaries.
What does it cost to use greenRush?
Absolutely nothing. You’ll have to pay for your cannabis, sure, but you don’t pay for our services. You’re welcome.
How can I get in contact with greenRush?
Easy. Just visit our contact us page and send us a message. Alternatively, you can open the contact box visible in the bottom right-hand corner of your screen, or call us at 510-426-8859.
I want to drive for you guys. What do I do?
greenRush doesn’t manage its own fleet of drivers, but we encourage you to apply to our partner dispensaries through the Become a Driver page. Our partners are constantly expanding their businesses, and are always looking for hardworking drivers to join their fleets.
What’s the deal with Invite a Bud?
Invite a Bud is our way of rewarding you when you bring your buds along for the ride. It’s pretty simple: Head to the Invite a Bud page and send your bud $80 in free greenRush credit to prompt them to sign up. Once they’ve done so, and have ordered their first delivery, you’ll be rewarded with 10 credits that can be redeemed against any future orders you make. There is no cap, and you will be rewarded every time somebody signs up due to your recommendation.
- How can I keep up to date with all the happenings at greenRush?
I want to learn more about greenRush. What can I do?
If you’re that interested, head to our Press page. There, you can access and read everything anyone’s ever said about us. And we promise we haven’t just hosted the good stories. Honestly.
I’m a member of the press and need information on greenRush for a piece I’m writing. Can you help me?
We’re thrilled that you’re going to be writing a piece on us, and we’d absolutely love to help. All you’ve got to do is head to our Press page and submit a request. We’ll get back to you as soon as we can.
Does greenRush ship?
greenrush.com doesn’t ship. That is illegal.
How do I create a greenRush account?
It’s easy. Simply click Sign up to get the ball rolling. You need to be a member of greenRush before you can order.
What information do I need to provide in order to sign up?
We don’t need much. Just your name, phone number, and email address. You are, of course, obligated to submit some sort of password so that you can login again. We suggest you make this something memorable.
For medical orders, we also need to see proof of your state residency and you medical marijuana card/doctor’s recommendation. Both submissions can be in the form of a photograph taken by your smartphone, so you don’t even have to leave the house. If you don’t have an MMJ card, get one here for $39.
What does greenRush do with my information after I’ve signed up?
We keep that stuff super safe. We will only use the information you provide us to improve your ordering and delivery experience - we have to know where to send your orders, after all. We may from time to time use your email address to inform you of special goings-on at greenRush (new dispensary partners, new strains, special discounts, etc.), though we promise that this will only be important stuff you’ll want to hear about anyway.
How long does the verification process take?
No time at all. Verification is usually instantaneous. Please note, however, that in some circumstances it can take a tiny bit longer. Our customer care team will contact you should any additional information be required.
What documents are valid as proof of residence?
We generally accept the following document types:
- DMV Registration
- Electricity, gas, or cable bill from the last 3 months
- Rental Agreement
If you can’t provide one of those documents as a proof of residence, please contact our Patient Care Team for further support.
How old do I need to be to sign up to greenRush?
You must be at least 18 years of age to create a greenRush account.
I’ve forgotten my login details. What do I do?
We’ve got your back. If you’ve forgotten your password, just hit the Forgot Password? button and set up a new one. If you’ve forgotten your username, get in touch with us and we’ll figure it out together. Insider tip: It’s probably the email address you use for everything…
Can I order cannabis without a doctor’s recommendation?
Yes, though not all areas in the greenRush market allow recreational sales. Check your local laws and keep an eye out for recreational dispensaries on greenRush!
For medical cannabis, only patients with a medical marijuana card or an official doctor’s recommendation are authorized to place orders. Get your Medical Marijuana ID card, for as little as $39, here.
Can you guys help me get a medical marijuana card?
Yes, we’d love to. Just head to our MMJ Card page and apply for a card online. We will connect you with a doctor and work to get you certified, all within 20 minutes and for only $39.
What do I need to get an MMJ card through greenRush?
To get your medical marijuana card through us, all you need to do is sign up, provide some basic information about your medical history and submit a photo of your official state ID or driving license. You also need a device with which you can connect to one of our doctors over a video call and about 20-30 minutes of free time.
I already have an MMJ card. Can I use that or does it need to be one prescribed by greenRush?
We accept any official medical marijuana card that is legally recognized in your state.
We don’t prescribe MMJ cards, we just connect you with a state practitioner who will consult you just like your regular doctor. The card you will receive is a standard California state medical marijuana card, just like any other.
Once registered, how much cannabis can I order?
You are allowed to order up to 28 grams (1 ounce) at a time. If you require more you’ll need to return later, Snoop Dogg.
Which payment methods are accepted?
Cash, debit card, and/or credit card. Some dispensaries only accept cash, so please check before placing an order if you only have a credit/debit card.
How do I redeem a promo code?
Promo codes must be redeemed, online, at the checkout. You will be asked to enter your promo code before you confirm your order. Only one promo code can be used at a time.
Can transactions be covered by health insurance?
Unfortunately, health insurance is not accepted at this time.
Where does greenRush deliver?
greenRush’s proprietary search technology displays dispensaries that deliver in your area. If there is no dispensary in your area, please sign up and we will notify you as soon as this changes.
Who must be present to accept the delivery?
The person who placed the order must be present to accept the delivery in person.
Why isn’t my favorite dispensary listed?
We are working hard to get more dispensary partners on our platform. Therefore, if your favorite dispensary isn’t here already, we are sure they will be soon. Keep checking back regularly to keep track as we grow.
My cannabis hasn’t arrived. What gives, greenRush?
If your cannabis delivery doesn’t arrive within the timeframe you were promised, we encourage your to reach out to our Patient Care Team by typing into the chat window at the bottom right-corner of this page, or by calling us at 510-426-8859.
Should I tip my delivery person?
As always, tipping is not mandatory. It’s just something nice people do.
I was delivered the wrong order. What do I do?
If you were delivered the wrong order/products, contact us and we’ll fix the problem for you. You can also type into the chat window on the bottom right-hand corner of this page to reach our Patient Care Team.
We just recommend that you don’t ‘accidentally’ consume any of the order until you’ve spoken with the dispensary or Patient Care.
I placed the wrong order. Can I amend my delivery?
If you’ve gone and ordered the wrong items, don’t freak out. Take a breath, compose yourself, and then contact our Patient Care Team here or through the chat window in the bottom right-hand corner of this page. You can also call us directly at 510-426-8859.